Privacy Policy

Last updated: 27 July 2026

Before publishing: the bracketed placeholders below must be filled in, and this document should be reviewed by an attorney familiar with student-data rules (FERPA expectations and COPPA) before it is relied on in a district agreement. It is written to be accurate to how the product actually works today — not as a substitute for legal review.

Booster RH is software that helps school booster clubs run their calendar, volunteer sign-ups, dues, and fundraisers. This policy explains what information we hold, why we hold it, and what control you have over it.

Booster RH is operated by [LEGAL ENTITY NAME], [REGISTERED ADDRESS] ("we", "us"). Questions: hello@boosterrh.com.

1. Who the information belongs to

Booster clubs use Booster RH to manage their own membership. The club — not Booster RH — decides who joins, what is recorded, and who on its board can see it. We store and protect that information on the club's behalf and do not use it for our own purposes.

2. What we collect

Information	Why
Parent/guardian name and email address	To create the family account, send dues and volunteer reminders, and let the board contact members.
Student first name, last name, and grade	To link a student to their club membership and track whether dues are paid.
Optional notes a family adds about a student	Free-text field the family chooses to fill in (e.g. an allergy or a jersey size).
Volunteer skills a family selects	Optional. Lets the board find help without emailing everyone. Entirely self-reported and can be cleared at any time.
Volunteer sign-ups (name, email)	To staff events and send a reminder before a shift.
Dues and payment records	To show what is owed and what has been recorded as paid.
Donations (donor name, email, amount, optional message)	To record fundraiser giving and thank donors.
Basic technical logs	Error reports and page-view counts, used to keep the service working.

We never collect or store payment card numbers. Booster RH does not process card payments. Dues and donations are recorded by your club's treasurer after being collected in person or by whatever method the club already uses. No card data ever reaches our systems.

3. Information about children

Booster RH holds limited information about students — name, grade, and whether their dues are paid. This information is entered by a parent or guardian, or by the club from a roster the school provides. Students do not create their own accounts except where a club specifically enables a student leadership seat, which requires club approval.

We do not serve advertising, we do not build advertising profiles, and we do not sell or rent information about any student or family to anyone, ever.

A parent or guardian may ask to see, correct, or delete information about their child at any time — see section 7.

4. Who can see it

Your club's board. Elected or appointed board members of your club can see the membership, dues status, and volunteer information for their own club. Boards can limit what individual seats can see.
Nobody at another club or district. Each organization's data is isolated at the database level. A board member of one district cannot query, search, or view another district's families or students.
Us, only when necessary. Our staff access customer information only to operate or fix the service, or when a club asks us for support.

5. What is shown publicly

Some club pages are deliberately public so families can share them. Public pages show only:

Club name, colors, logo, description, events, and volunteer slots (with counts, not names)
Board members' names and titles, only where a club chooses to publish a board page
On a fundraiser page, donors as first name and last initial only (e.g. "Alex F.") with the amount and any message the donor marked public

Family email addresses, student names, and dues status are never shown on a public page.

6. Email we send

We send only operational email related to running the club: dues reminders, volunteer shift reminders, a weekly summary to board officers, and tax-deadline notices. We do not send marketing email to families, and we do not share family email addresses with third parties for marketing. Email delivery is handled by Postmark, our email provider.

7. Your choices — access, correction, and deletion

You can view and edit your family's own information at any time by signing in. To request a copy of what we hold, a correction, or deletion, email hello@boosterrh.com from the address on the account, or ask your club's board to make the request.

We will respond within [RESPONSE WINDOW — e.g. 30 days]. If a club closes its account, its data is deleted within [RETENTION WINDOW — e.g. 90 days], except records we are required to retain for tax or accounting purposes.

To confirm before publishing: the response and retention windows above, and whether any financial records must be retained for a fixed period under the club's nonprofit obligations.

8. How it is protected

Information is stored with our hosting provider, Supabase, on servers in the United States. Access is enforced at the database level rather than only in the app, so a request for another organization's data returns nothing even if it is made directly. Connections are encrypted in transit.

No system is perfectly secure, but if a breach affects your information we will notify affected clubs and families promptly and describe what happened.

9. Service providers

We use a small number of providers to run the service: Supabase (database and hosting), Netlify (website delivery), and Postmark (email). They process information only to provide those services to us.

10. Changes

If we make a material change to this policy we will update the date at the top and notify club administrators by email.

11. Contact

Questions, requests, or concerns: hello@boosterrh.com.