Last updated: 26 August 2026 · Applies to the Booster RH mobile app and to boosterrh.com.
These terms are the agreement between you and Dr. Hines Inc. of Tulsa, Oklahoma — the company that builds and runs Booster RH. They cover the mobile app, the Club Manager on the website, and everything either of them does. They are written to be read by a volunteer parent at a kitchen table, not only by a lawyer, so the plain-English version is the real version.
Booster RH is built and operated by Dr. Hines Inc., a company based in Tulsa, Oklahoma. In these terms, “we”, “us” and “our” mean Dr. Hines Inc. “You” means the person reading this and using the service. “Your club” means the booster club, band parents’ association, athletic support organisation or similar group whose account you are part of.
Booster RH has two halves that share one backend: a mobile app for members and volunteers, and the Club Manager on boosterrh.com, where a board runs the club’s books, pages and records. These terms cover both. Where something is only true of one of them, it says so.
Our Privacy Policy explains what we store and why, and is part of this agreement. Our Text message terms cover the text messaging programme, which is built but not yet running.
Creating an account, joining a club, or using the app or the website means you agree to these terms. If you do not agree to them, do not use Booster RH.
If you are agreeing on behalf of a booster club, a school, a district or any other organisation — for example as its president, treasurer or another officer — you are confirming that you have the authority to bind that organisation, and “you” then means both you personally and that organisation.
We keep a record of which version of these terms you agreed to and when, so that if a question ever comes up there is something to point at rather than a claim that the pages “were available to read”. When we make a material change we ask you again.
Account holders must be adults. You must be 18 or older, or otherwise old enough to enter a binding contract where you live. Booster RH is designed for the adults who run and support a booster club — parents and guardians, volunteers, board members, coaches and school or district administrators.
Booster RH is not for children under 13. We do not knowingly collect personal information from a child under 13, and a club must not invite one. If you believe a child under 13 has an account, write to us and we will delete the account and the information behind it.
A club board can invite a specific named student, by email address, to hold a limited student leader account. A student leader can propose events for the board to approve, message the team they belong to, and upload files to that team. A student leader cannot see club finances, member records, family records or volunteer data.
Most student leaders are under 18 and cannot form a contract, and we are not going to pretend otherwise by having them tick a box. When a student leader is shown these rules, what is recorded is that the rules were shown and acknowledged. The binding agreement remains the parent’s or guardian’s, made on the family account. A parent or guardian, or a club administrator, can revoke a student leader’s access at any time, and so can we.
Most students never have a login at all. They exist in Booster RH as a record — a name, a grade, which club or team they are in — entered by their own parent or by a club administrator. Those students are not messaged by the service and have nothing to agree to.
Booster RH is software that helps a booster club run itself: a member and family roster, dues and donation records, a treasurer’s ledger and reporting, volunteer scheduling and sign-ups, events, fundraising campaigns, group messaging and announcements, document and photo storage, and a public-facing club page.
The service is provided to your club as an organisation. Your club decides who joins it, who holds which role, what it records, and what its board members can see. We store and protect that information on the club’s behalf.
To be direct about what we are not:
You need an account to use Booster RH. You can sign in with an email address and a password, or with Sign in with Apple. If you use Apple, we receive the email address Apple releases to us — which may be a private relay address — and, the first time only, the name you choose to share. Apple tells us nothing else about you.
You are responsible for what happens under your account. Keep your password to yourself, use one you have not used elsewhere, and do not share a login between two people — a shared “treasurer” login makes it impossible to tell who entered what, which is exactly the thing a booster club cannot afford to lose track of. If you think somebody else has got into your account, tell us through Help & support straight away.
Give accurate details when you sign up, and keep them current. Impersonating somebody else, or misrepresenting your role in a club, is a serious breach of these terms.
Joining a club with a code gives that club’s administrators the ability to see your membership details and manage your access. Creating a club makes you its administrator.
This section matters more than most, so here it is plainly. Your club is a separate organisation from Dr. Hines Inc., and it is responsible for its own conduct. That includes:
We give a club tools. We do not supervise how a club uses them, and we are not responsible for a club’s decisions or for the consequences of them. A board member who uses the platform to do something the club should not have done has a problem with their club and, potentially, with the law — not a defence that the software allowed it.
The reverse is also true and worth saying: we will not step into a club’s internal fights. If a club’s board and its members disagree about money, roles or membership, that is for the club to resolve under its own bylaws.
Whoever enters a student’s details is confirming that they are that student’s parent or guardian, or that the club has permission to hold that student’s information. Do not put a child in Booster RH who is not yours to enter.
A parent or guardian may ask to see, correct or delete what is held about their student, either through their club’s administrators or by writing to us. Clubs must honour that, and so will we.
Clubs should record the minimum a booster club actually needs. Booster RH is not the place for a student’s medical history, disciplinary record, immigration status, social security number, or anything else a school holds under its own legal duties. Do not upload student education records that belong to a school and are governed by the school’s own obligations.
Do not use Booster RH to:
There is no tolerance for objectionable content or for abusive behaviour towards other members. Breaking these rules can cost you your account.
What you and your club put into Booster RH stays yours. Members, events, ledger entries, messages, documents, receipts, photos, club branding — you and your club own all of it. We claim no ownership of any of it.
For the service to work at all, we need your permission to store that content and show it to the right people. So by posting or uploading content, you grant Dr. Hines Inc. a limited, non-exclusive, royalty-free licence to host, store, back up, copy, reformat and display your content, solely to operate the service for you and your club. Reformatting means the ordinary technical work of running software — resizing a photo so it loads on a phone, generating a thumbnail, producing a PDF of a report.
That licence is deliberately narrow. It does not let us sell your content, license it to anybody else, put it in our marketing, or use it to train AI models. It lasts as long as you keep the content on the service, and ends when the content is deleted, except for backup copies that roll off on the schedule in the Privacy Policy.
Content a club chooses to publish on its public club page is, obviously, public — that is the point of a public page — and stays visible until the club takes it down.
You are responsible for what you post. Do not upload anything you do not have the right to upload. Photographs of children in particular deserve care: before a club publishes a team photo, it should know what its school’s and its own families’ rules on photo permission are.
If you send us a suggestion or a feature idea, we may act on it without owing you anything for it. We mention this only so that nobody is surprised later.
Announcements, messages, photos, files and club pages are written by the people in your club, not by us. We do not review content before it is posted, and we do not endorse it.
If you see something that breaks the rules in section 8, report it through Help & support in the app, or write to hello@boosterrh.com. We aim to look at every report within 24 hours. We may remove content, suspend an account, or remove somebody from the service entirely.
A club administrator can also remove content and remove members from their own club, and is expected to act on complaints from their own members rather than waiting for us.
We are not obliged to monitor content, and the fact that something is still up does not mean we have reviewed it or approved it.
We respect copyright and we expect the clubs and families using Booster RH to do the same. Do not upload material you do not have the right to use — that includes photographs taken by a school photographer, logos belonging to somebody else, licensed music, and images pulled off the internet for a club page.
If you believe material on Booster RH infringes your copyright, send a notice to our copyright agent at hello@boosterrh.com with “Copyright notice” in the subject line, or by post to Dr. Hines Inc., Tulsa, Oklahoma. To be effective under the Digital Millennium Copyright Act, your notice needs to include:
We will remove or disable material that is the subject of a valid notice, and we will tell the person who posted it.
If your material was removed and you believe that was a mistake or a misidentification, you can send a counter-notice to the same address, including your signature, identification of the material and where it appeared, a statement under penalty of perjury that you believe in good faith it was removed by mistake, and your contact details together with your consent to the jurisdiction of the federal court for the district where you live (or, if you are outside the United States, of a federal court where we can be found). We may restore the material after the period the law provides, unless the complaining party files a court action.
Sending a notice or a counter-notice that misrepresents the facts can make you liable for damages under the law. And we will close the accounts of people who repeatedly infringe.
Booster RH does not currently take card payments. There is no online card checkout switched on for dues, donations, tickets or merchandise, and no club can turn one on today. Clubs collect money the way they always have — cash, a check, a bank transfer, or whatever arrangement the club already uses — and then record that payment in Booster RH so the roster and the books agree.
That distinction is the whole of it: recording a payment here is bookkeeping, not banking. Marking a family as paid does not move a cent. It is a note by a treasurer that money changed hands somewhere else. If the ledger and the club’s bank account disagree, the bank account is right.
Families pay Dr. Hines Inc. nothing. Dues, donations and fundraising money go to your club. We never hold it, we take no percentage of it, and we could not move, freeze or refund it if we wanted to.
Because the money goes directly to your club, every question about it is between the family and the club: what a payment was for, whether it should be refunded, whether an amount was right. Your club’s board decides its own refund policy and should write it down where its families can read it. We cannot issue a refund on a club’s behalf, and we cannot answer a payment dispute for a club, because we were never in the middle of the transaction.
The groundwork for card payments through Stripe exists in the software for future use. It is not enabled. If and when it is turned on, the design is that each club connects its own Stripe account, every charge is created directly on that account, and the money still goes from the payer to the club without passing through us — which would make the club, not Booster RH, the merchant of record, and would leave the club responsible for what it charges for, for delivering it, for refunds and for chargebacks. Stripe’s own terms would apply to the club’s Stripe account. We will update these terms and tell club administrators before any of that goes live, and nothing in this paragraph means it is available now.
Families never pay to use Booster RH. A parent, a volunteer or a member does not need a subscription and will not be asked for card details by us.
Some club-level features may require a subscription bought by the club. Where a subscription is offered, the price, the billing period, the length of any free trial and how to cancel are all shown before anyone pays. A subscription renews automatically until it is cancelled. Cancelling stops the next renewal and keeps access until the end of the period already paid for; it does not refund the period you are in unless the law says otherwise.
If a subscription lapses, the club keeps its data. Paid features stop working, the records stay exactly where they are, and resubscribing restores access. We do not delete a club’s records for non-payment, and we do not hold a club’s books hostage.
If a subscription is ever sold through an app store, that store’s own payment, renewal and refund rules apply to that purchase, and it has to be cancelled through the store rather than through us.
Booster RH sends messages so a club can reach its own members. What is running today, stated honestly:
The club is the sender, and the club is responsible for what it sends. When a board posts an announcement, emails its families or — in future — texts them, the content of that message is the club’s, not ours. That means the club is responsible for its accuracy, its tone, its timing, and for following the rules that apply to it, including the ones about consent, opt-outs and quiet hours for text messaging, and about unsubscribing from bulk email. We provide the plumbing, honour opt-outs system-wide, and will suspend a club that uses our sending infrastructure to spam, harass or mislead its own families.
Do not use Booster RH to send commercial or political messaging to a club’s families. It is a tool for running a booster club.
Booster RH does not currently run background checks. No screening provider is connected and no check can be run through the platform today. The screening feature exists in the software and is switched off.
What the platform can do is record a status — whether your club considers a volunteer cleared, pending or expired, and when — so that an administrator can see at a glance where things stand. That record is a note your club made. It is not a check, it is not proof of one, and it is not a substitute for your school district’s own requirements. Clearing somebody in Booster RH is your club’s decision and your club’s responsibility.
If screening is enabled in a future release, the check would be performed by a separate screening agency, not by us. Before any check ran, the volunteer would review and sign a disclosure and authorisation provided by that agency — standalone documents, given separately. Nothing in these terms is a consent to a background check. We would never hold the report itself, and any question about the contents or accuracy of a report would go to the agency named in the paperwork, not to us.
Macy is the assistant built into Booster RH. It answers questions about your own club — how much a campaign has raised, who is signed up for Friday — by sending your question and the club data needed to answer it to Anthropic’s Claude API through our server. What Macy is given is limited to the club you are currently in, and never includes student records, screening information, private messages, or any club you do not belong to. The Privacy Policy sets out exactly what it sees.
Macy is a helper, not an authority. It can be wrong, and it can be confidently wrong. Check anything that matters — a total you are about to publish, a date you are about to announce, a number going into a filing — against the underlying records before you act on it. Macy’s answers are not financial, tax, legal or accounting advice, and a mistake it makes is not a defence for a decision you made.
Most booster clubs are separately incorporated nonprofits, and many hold 501(c)(3) status. That status brings real obligations, and they belong to the club. Booster RH is a record-keeping tool. We do not provide legal, tax or accounting advice, and we do not take on responsibility for your club’s compliance.
Things that remain entirely your club’s to get right:
Features that help prepare something — a 990-N summary, a ledger export, a campaign report — are conveniences built from the numbers you entered. They are not a filing, not a review, and not advice. Have a qualified professional look at anything that leaves your club and goes to a government agency.
Your club may also want a written agreement with us covering its own use of the platform. There is no separate Club Agreement in force today; these terms are the whole of the arrangement, and if one is introduced later, we will say so here.
Booster RH is built on other companies’ infrastructure: Supabase for the database and file storage, Netlify for the website, Postmark for email, Anthropic for Macy, and Apple and Google for push notifications and app distribution. Stripe infrastructure is present for future payment support.
Those providers have their own terms and their own privacy practices, and the Privacy Policy lists what each one does. We choose them carefully, but we do not control them, and we are not responsible for their outages, their changes or their acts. If one of them goes down, so, in all likelihood, does part of Booster RH.
Where the app or the website links out to somebody else — a school’s site, a club’s own page, a payment provider — we are not responsible for what is on the other end.
We work hard to keep the service up, and we do not promise uninterrupted service. Maintenance, provider outages, mobile network problems and plain bugs all happen. Keep a fallback for anything time-critical — a check-in table with a paper list has never gone offline.
The mobile app is currently distributed for testing through TestFlight and has not yet been released on the App Store. Test builds change often, may contain defects, and are not a finished product. When the app is released through the App Store, this agreement remains between you and Dr. Hines Inc., not Apple; Apple has no obligation to provide support for the app, and Apple is not responsible for the app or for any claim you might have about it.
We may add, change or remove features. Where a change materially reduces something a club relies on, we will give notice before it takes effect. We may also set reasonable limits — file sizes, storage, message volume — and will say so when we do.
You can stop using Booster RH at any time. Deleting your account in Settings erases your login immediately and permanently, on the terms set out in the Privacy Policy — including the two things that deliberately survive with your name detached from them, so that a club’s books and its roster do not collapse when one parent leaves.
We may suspend or end an account that breaks these terms, and we will tell you why unless the law stops us. Where the breach is serious — content that endangers a child, an attack on the service, or conduct that puts other clubs at risk — we may act first and explain afterwards. We may also suspend or end the service for a club that persistently misuses it.
A club can close its account at any time. When it does, its records are deleted within 90 days, except anything the club must keep for tax or accounting reasons. Export first — see the next section.
Sections that by their nature should outlive the account do: what you owe your own club, the licence terms for content still on the service, disclaimers, limits on liability, indemnity, and governing law.
Your club’s records are your club’s. You can ask us for a copy of what is held for you or for your club at any time, in a portable format, through Help & support or by writing to hello@boosterrh.com, and we will provide it. We answer a request to see, correct or delete information within 30 days.
If a club is closing its account or moving to something else, ask for the export before the account closes rather than after. We are not going to make leaving difficult — a club that cannot get its own ledger out is a club that was never really in control of its own books.
Booster RH is provided “as is” and “as available”, without warranties of any kind, to the fullest extent the law allows. We disclaim all implied warranties, including merchantability, fitness for a particular purpose, title and non-infringement.
In plain terms: we do not promise that the service will be uninterrupted, error-free or secure against every possible attack, that defects will all be fixed, that data will never be lost, or that what the software calculates will be right if what was entered was wrong. We do not warrant anything posted by a club or a member, and we do not warrant that using Booster RH will keep your club compliant with anything.
Some states do not allow certain warranties to be excluded, so parts of this section may not apply to you.
To the fullest extent the law allows, Dr. Hines Inc. is not liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost funds, lost revenue, lost goodwill, or lost or corrupted data, even if we were told such damages were possible.
In particular, and because these are the things a booster club would actually be worried about, we are not liable for:
Where we are liable, our total liability for all claims taken together is limited to the greater of the amount your club actually paid us in the twelve months before the claim arose, or one hundred US dollars.
Nothing here limits liability that cannot legally be limited, including for fraud, for wilful misconduct, or for death or personal injury caused by our negligence. Some states do not allow certain limitations, so parts of this section may not apply to you.
If something you or your club did through Booster RH causes somebody to bring a claim against us, you are the one who deals with it. You and your club agree to defend, indemnify and hold harmless Dr. Hines Inc. and the people who work for it against claims, damages, losses and reasonable legal costs arising out of:
We will tell you promptly about any claim we ask you to cover, and you can control the defence — but you cannot settle in a way that admits fault on our behalf or puts an obligation on us without our agreement. This section does not cover a claim caused by our own wrongdoing.
These terms are governed by the laws of the State of Oklahoma, without regard to its conflict-of-laws rules.
Talk to us first. Most problems are a misunderstanding or a bug, and both get sorted out faster by email than by a filing. If you have a dispute with us, write to hello@boosterrh.com describing it, and give us 30 days to try to put it right. We will do the same before bringing a claim against you.
If that does not resolve it, any dispute arising out of these terms or your use of Booster RH will be brought in the state or federal courts located in Tulsa County, Oklahoma, and both sides consent to the personal jurisdiction and venue of those courts.
Nothing here takes away a right you have under the consumer protection law where you live, or stops either side from seeking an injunction to stop misuse of the service or of intellectual property.
We may update these terms as the product changes — and it will, because features listed here as not yet running are expected to run eventually.
When we make a material change, we will update the date at the top of this page, email club administrators, and show the updated terms in the app so you can accept them. We keep a record of which version you accepted. Where a change is significant enough that your old agreement should not be assumed to cover it, we will ask you again rather than treat silence as consent.
Carrying on using Booster RH after a change takes effect means you accept the new version. If you do not accept it, you can stop using the service and delete your account.
The whole agreement. These terms, together with the Privacy Policy and the Text message terms, are the entire agreement between you and Dr. Hines Inc. about Booster RH, and replace anything said before.
If part of it fails. If a court finds any part of these terms unenforceable, that part is narrowed as far as needed or removed, and the rest still stands.
Not enforcing something is not giving it up. If we do not act on a breach straight away, we have not waived our right to act on it later.
Transferring it. You cannot transfer your rights under these terms to somebody else without our written agreement. We may transfer ours to an affiliate, or in connection with a merger, acquisition or sale of the business, and if we do we will tell you.
Things outside anyone’s control. Neither side is liable for a failure caused by something genuinely beyond its reasonable control — an outage at a provider, a natural disaster, a network failure, a law that changes.
Our name and our marks. Booster RH™ and Macy™ are trademarks of Dr. Hines Inc. The software, its design and its content are ours and are protected by copyright. Nothing in these terms gives you a right to use our name or marks, and nothing in them gives us a right to use your club’s.
No partnership. These terms do not make us and your club partners, joint venturers, employer and employee, or agents of one another.
Language. These terms are written in English, and the English version governs.
Dr. Hines Inc., Tulsa, Oklahoma.
General questions, requests, complaints, content reports and copyright notices: hello@boosterrh.com, or Help & support inside the app. Support for text messaging, once it is running: support@boosterrh.com.
If you are a club officer with a question about what your club is responsible for under these terms, ask us before you guess. We would much rather answer an email than watch a club get it wrong.